Terms of Service
Cruz Mobile Detail LLC
Effective Date: January 1st, 2026
SMS Messaging Terms & Compliance
Program Description
Our SMS messaging program sends appointment confirmations, reminders, rescheduling updates, and customer‑support messages to customers who have:
Booked an appointment through cruzautospa.com, and
Explicitly opted in to receive SMS notifications.
Opt‑in is collected through web forms with a dedicated SMS consent checkbox.
Types of Messages You May Receive
Appointment confirmations
Appointment reminders
Rescheduling updates
Customer support communications
Cancellation Instructions
You may cancel SMS notifications at any time by replying “STOP” to the number that sent you messages.
You will receive a confirmation message
After confirmation, you will no longer receive SMS messages
To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Support Information
If you experience issues with SMS messaging:
Reply “HELP” for assistance
Email: cameroncruz820@gmail.com
Phone: +1 216-572-0610 (during business hours)
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Message & Data Rates
Standard message and data rates may apply
Message frequency varies based on your appointment activity
Contact your wireless provider for plan‑related questions
Supported Carriers
Our SMS program works with all major U.S. carriers, including:
AT&T, T‑Mobile, Verizon, Sprint, and most regional carriers.
Age Restriction
You must be 18 years or older to participate in our SMS program.
Privacy Policy
For privacy‑related information, visit: https://cruzautospa.com/privacy-policy
Legal Compliance Statement
We comply with all applicable industry standards and regulations, including:
Telephone Consumer Protection Act (TCPA)
CTIA guidelines
General Terms
This website (the “Site”) is owned and operated by Cruz Mobile Detail LLC (“COMPANY,” “we,” or “us”). By using the Site, you agree to be bound by:
These Terms of Service
Our Privacy Policy
Any additional terms that apply to specific sections or services
Accessing the Site in any manner — automated or otherwise — constitutes acceptance of these Terms.
We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Intellectual Property Rights
Our Limited License to You
All materials on the Site are the property of Cruz Mobile Detail LLC and/or our licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not:
Modify, copy, reproduce, republish, upload, post, transmit, translate, sell, or distribute any material
Create derivative works from Site content
You may download or print one copy of individual pages for personal, non‑commercial use, provided all copyright notices remain intact.
Your License to Us
By submitting any material (comments, posts, photos, videos, etc.) through the Site or digital platforms, you confirm that you own the material or have permission to use it.
You grant us a royalty‑free, perpetual, irrevocable, non‑exclusive, worldwide license to:
Use
Modify
Transmit
Sell
Distribute
Create derivative works
Publicly perform or display the material
Disclaimers
We may link to third‑party websites. These links do not imply endorsement or responsibility for their content.
All information, products, and services on the Site are provided “as is” without warranties of any kind, express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including:
Merchantability
Fitness for a particular purpose
You agree to indemnify and hold harmless Cruz Mobile Detail LLC and its affiliates from any claims arising from your use of the Site or violation of these Terms.
Online Commerce
Some Site sections may allow purchases from third‑party vendors. We are not responsible for:
Product quality
Accuracy
Timeliness
Reliability
Any transaction with a third‑party vendor is solely between you and that vendor.
Registration & Passwords
Some features require account registration. You agree to:
Provide accurate and current information
Maintain the confidentiality of your login credentials
Accept responsibility for all activity under your account
If you suspect unauthorized access, contact us immediately at cameroncruz820@gmail.com.
We are not liable for losses resulting from failure to secure your account.
Termination
We may suspend or terminate your access to the Site without notice if you violate these Terms or engage in unlawful or inappropriate conduct.
Upon termination, you must stop using the Site and any content obtained from it.
Governing Law
These Terms are governed by the laws of the state in which Cruz Mobile Detail LLC operates. Any disputes will be resolved exclusively through binding arbitration in that jurisdiction.
Changes to Terms of Service
We may update these Terms periodically. The latest version will always be posted on our website with the effective date.
Contact Us
For questions regarding these Terms of Service:
Cruz Mobile Detail LLC
Phone: +1 216-572-0610
Email: cameroncruz820@gmail.com